Human-Centered Leadership as the Foundation of Effective Care – Shannon Phillips, MD

In this episode of the Caring Greatly podcast, we discuss how embracing human-centered leadership is foundational to providing safe, high-quality care in an environment of respect and teamwork. We delve into Intermountain’s experience promises (always safe, always present, always together) and look at how they apply at all levels and in all interactions across the system, as well as the “proofs” that demonstrate success.