Leading a Human-Centered Community - Bob Henkel, LFACHE

In this episode, we discuss how to build a community-based organization centered on vision and values and built on a foundation of trust. According to Mr. Henkel, it can be all too tempting to compromise that foundation with excuses or a lack of transparency. Instead, leaders must have the courage to weigh every decision through the lens of mission, vision, and values. For example, when a series of acquisitions made hundreds of administrative jobs redundant, Mr. Henkel and his team gave affected employees two-years advance notice that their positions would be eliminated. This gave team members the opportunity to skill up, apply for other positions in the organization, or seek opportunities elsewhere before their jobs ended.

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