Caring for Patients and Care Teams in the Heart of the COVID-19 Crisis - Nancy Corcoran-Davidoff
In this episode of the Caring Greatly™ podcast, Nancy and I discuss the impact of the COVID-19 crisis on the team members and communities across New Jersey. We explore how members of the patient experience team redeployed to serve the health, safety, spiritual, and connection needs of patients and families experiencing hospitalization during the crisis. We look at the long-term impacts on the mental health and well-being of team members, and how HMH is working to support them with clinician-led well-being outreach. And we look at the ways that care will be forever transformed by the lessons uncovered during the crisis.